“A key to success is trust and the key to trust is preparation.”
Arthur Ashe – North American Tennis Player

We started this article with the tennis player’s phrase, because the tennis game has a lot to say about logistics. To make a good logistic operation is necessary to focus on the activity, to pass the service as best as possible, have a good alignment of the team and be prepared for the operation. These aspects are paramount for logistics and for the game of tennis.

Logistics begins with product separation, followed by expedited checking and issuance of documents correctly and quickly. After this process, the transportation team enters. The role of this team is to make a new conference, guide the best load conditioning inside the truck and validate the routing of deliveries, in order of distance, restriction of vehicle circulation and delivery time. Finishing loading, the last process is cargo security. Here, the part of the strapping begins, regardless of the type of equipment used, whether open, chest or sider, an essential safety feature that prevents the tipping of the load during the journey.

Prior to the commencement of the trip, lock the vehicle and equipment, initiate the tracking process, complete the upload on the mobile and collect the appropriate signatures on the proof of delivery. After this process is the vehicle starts the traffic.

In each delivery, the field team, driver and assistant, if any, checks the delivery at each destination, together with the receipt of the companies and takes care of the documentation, so that it is properly signed and stamped, finalizes the delivery on mobile. and send the photo of the southpaw via the application, so the carrier and customer can follow the evolution of deliveries during the operation. In case of occurrence, be it any damage in the cargo, delivery difficulty, delays, accident or any other occurrence, it is the responsibility of the driver to inform the company by telephone so that solutions and measures are taken with the customer.

Finally, we take up Ashe’s phrase “one key to success is trust and the key to trust is preparation,” a team prepared with good communication is what makes logistics happen in practice. Any inconsistency in communication causes damage to the process. May this article improve awareness of how to operate in your company’s logistics, remembering that hiring a qualified transportation company for a good partnership may be the first step.