This tool is essential for a logistics operation in a country like Brazil. Several factors impact transportation operations, from field work teams, roads without GPS signals, expressive numbers of cargo theft and technology equipment that need to be updated frequently.
Risk management in cargo transportation operations is fundamental to minimize the risks of cargo theft, to manage the time used to collect and deliver the products with, mainly with the current scenario where the companies work with minimum stocks of raw material and finished material and finally to comply with the current legislation on the times of the drivers’ stop, to guarantee the integrity and safety of the same.
The risk management process begins with the selection of the team of employees where a rigorous risk analysis is carried out periodically. Currently, companies specialized in team risk analysis require every 12 months of consultation for drivers hired under the CLT regime, 6 months for aggregates, under contract with validity of the same period and 48 hours for road, which are the consultations made for each shipment.
In order to hire a CLT driver, who will be responsible for the transportation carried out with the vehicles of the company’s fleet, it is essential to implement a schedule for the integration of this professional into the company. In TRANS REID we use some resources that have given good results. After approval of the selection process, both of the interviews, as well as the practical and psychological test, we integrate with the Human Resources Team through the driver’s manual on the first day of work.
After gaining insight into the company’s procedures, it receives training from the team on the main loads that will be under its responsibility, information about the operation of the equipment that the company is placing under its responsibility, the operation of the tracker and the mobile. The training period is done with follow-up on the first trips, without a certain period, until this professional is fully confident of their activities and responsibilities.
The technological solutions in risk management used by TRANS REID are state-of-the-art tracking equipment, a remote management company appointed by leading insurers, taking into account the company’s insurance RMP when our client’s insurers, telemetry through the tracker, via satellite and the MOBILE that allows us to locate the fleet at any moment and at any point.
There are countless day-to-day care that is well-handled and complied with by our operational staff to ensure an efficient GRIS. This is an essential tool for the operation of a carrier.
The technological resources allow your company to execute the monitoring process of the employees and the vehicle with speed and assertiveness, which also allows the reduction of costs with possible damage to the cargo, environmental fines and legal proceedings, as already mentioned in this text. In fact, there are tools that can significantly reduce expenses for each operation.
This is the case with the on-board computer, a device that provides information on the amount of fuel consumed during the journey and the number of brakes, for example.
With this data, you can find out whether or not the employee followed the steering directions and understand the reason for such behavior, seeking improvement through training and discovering new alternatives to make their instructions clearer.
However, risk management as the company’s operational process does not end the moment a complete plan is drawn and the truck leaves the garage. Nor does it begin with the identification of risks.
In fact, risk prevention is never full. It should always seek to reduce the rates of accidents, thefts, fines and everything else that “sucks” the financial reserves of the business.
Unloading and service: two ways to success
You can say that unloading is the last part of the risk management process. After all, the cargo has already been delivered and the service is almost complete.
But it is here that begins the real work of identifying any failures that have occurred during the course, restarting the cycle of identifying new risks, analyzing, evaluating and looking for tools and methods that can minimize problems and maximize performance even further.
At this stage, it is fundamental to listen to what the client has to say, besides checking the reports generated by the technological solutions and the evaluation of the operations manager. The service will give insights for more corrections, demonstrating that your company cares about customer feedback and increasing your chances of loyalty. Not bad, is it?
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